FixThatNow
Mediation services — Professionals
Providers need experience with the actual dispute context and a process for deciding whether they can act neutrally. A lead is not ready for a joint session until participant roles, consent, conflicts and appropriate communication arrangements have been established privately.
Service scope
A neutral process for helping people discuss a dispute and explore their own workable agreement. This root covers referral and suitability across several dispute types, not a promise that every conflict is mediable or that a mediator can decide legal rights.
What is normally included
- Initial suitability discussion
- Identification of participants and issues
- Neutral facilitated negotiation
What is not included
- Imposed judgments or arbitration awards
- Legal representation for one participant
- Crisis intervention or guaranteed settlement
Qualification checks
- Identify the dispute context
- Check conflicts with all proposed participants
- Confirm the referral and payment arrangement
- Assess participation and safety separately
- Establish the intended status of any written outcome
Quote guidance
Price the preliminary assessment, preparation, sessions and outcome drafting separately where useful. Explain the fee allocation between participants, cancellation terms and charges for extra meetings without making payment conditional on a particular settlement.
Lead risks
- One participant may not agree to attend
- A party may mistake neutral facilitation for representation
- New participants or documents can expand preparation
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