FixThatNow

Family mediation — Mediator — Professionals

Family mediators should establish suitability before arranging a joint meeting and avoid treating the booking party as the only client. Participants need a clear explanation of neutrality, information handling and the difference between discussion, therapy and legal advice.

Service scope

A neutral setting for discussing family decisions where participation is suitable and safe. It can address practical arrangements after separation or other family disagreements, but it is not family therapy, an assessment of parenting fitness or a decision imposed on children or adults.

What is normally included

  • Identification of family discussion topics
  • Facilitation of practical arrangements
  • Recording proposals for independent review

What is not included

  • Therapy or diagnosis
  • Guaranteed resolution of abuse concerns
  • Determining custody or legal entitlement

Qualification checks

  • Screen participation privately
  • Identify who has agreed to engage
  • Clarify family and child-related topics
  • Confirm relevant specialist competence
  • Agree confidentiality and reporting limits

Quote guidance

Explain assessment, session and written-summary charges, including how fees may be shared. Do not imply that a set package guarantees agreement or includes all legal formalisation and independent advice needed afterwards.

Lead risks

  • Participants may seek different types of help
  • A disclosure can change the safe meeting format
  • Legal proceedings can impose separate time constraints

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