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Management of shared residential property — Estate agent
Identify the shared residential property, the client organisation and the management responsibilities to be delegated. Describe maintenance coordination, communications, records and reporting needs. State limits on spending, handling funds and decisions before comparing management proposals.
Service scope
Management services for an identified shared residential property under an agreed client mandate, including specified maintenance coordination, communications, records and reporting. The arrangement identifies the owners body, manager and individual owners separately and states any limits on money handling or delegated decisions.
What is normally included
- Agree the shared-property management mandate
- Coordinate specified maintenance and communications
- Maintain agreed records and management reports
What is not included
- No automatic legal representation or repair delivery
- Universal authority over owners or tenants
- Technical repairs and legal representation automatically included
- Unreviewed client-money handling
Typical tasks
- Agree the shared-property management mandate
- Coordinate specified maintenance and communications
- Maintain agreed records and management reports
- Set up an agreed service-request and escalation process for the managed building
- Coordinate the handover of existing records, contacts and outstanding maintenance matters
What to include in your brief
- Client body and authorised manager
- Building and management responsibilities
- Financial and decision-making limits
- Number of units, communal facilities and existing service contracts
- Required management start date and current unresolved operational matters
Choosing the right professional
Compare the responsibilities, response arrangements and reporting in each proposal. Confirm who authorises expenditure and decisions rather than assuming a manager can represent every owner in every matter.
Important considerations
- Unclear delegated authority can delay work or create conflicting instructions
- Technical repairs and professional advice may require separate contracts
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