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Management of shared residential property — Estate agent — Professionals

Manage the identified shared residential property under a documented client mandate. Separate the organisation, manager and individual owners, and keep money handling, decisions and specialist work within the agreed limits.

Service scope

Management services for an identified shared residential property under an agreed client mandate, including specified maintenance coordination, communications, records and reporting. The arrangement identifies the owners body, manager and individual owners separately and states any limits on money handling or delegated decisions.

What is normally included

  • Agree the shared-property management mandate
  • Coordinate specified maintenance and communications
  • Maintain agreed records and management reports

What is not included

  • No automatic legal representation or repair delivery
  • Universal authority over owners or tenants
  • Technical repairs and legal representation automatically included
  • Unreviewed client-money handling

Qualification checks

  • Confirm the client body and authorised manager
  • Confirm the building and management responsibilities
  • Confirm the financial and decision-making limits
  • Check the completeness of the handover records and limits of delegated spending
  • Confirm responsibilities for emergency contacts, contractor instructions and owner communications

Quote guidance

Define the recurring management duties, service period and any additional-visit or project fees. Separate repair costs and external legal, accounting or technical services.

Lead risks

  • Unclear delegated authority can delay work or create conflicting instructions
  • Technical repairs and professional advice may require separate contracts

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