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Employer-funded career support — Career coach

Specify the employer-funded career programme and its participants. Explain whether the aim is development, internal mobility, outplacement or return-to-work career planning. Agree participant involvement and confidentiality before defining the sponsor reporting and delivery schedule.

Service scope

Career-support programmes commissioned by an employer or organisation for identified participants, such as career development, internal mobility, outplacement or return-to-work career planning. The sponsor, participant consent, programme purpose and confidential reporting boundaries are agreed before delivery.

What is normally included

  • Define the career programme and participant objectives
  • Deliver the agreed coaching or career workshops
  • Provide agreed follow-up and bounded sponsor reporting

What is not included

  • No employment-law or clinical treatment advice by default
  • No guaranteed placement or covert staff assessment
  • Guaranteed redeployment or jobs
  • Employment-law advice
  • Covert assessment of named staff

Typical tasks

  • Define the career programme and participant objectives
  • Deliver the agreed coaching or career workshops
  • Provide agreed follow-up and bounded sponsor reporting
  • Agree programme eligibility and how participants can access the career support
  • Coordinate delivery dates and participant communications with the authorised sponsor

What to include in your brief

  • Programme objective
  • Participants and commissioning organisation
  • Confidentiality and reporting arrangement
  • Programme size, delivery locations or remote format
  • Target dates and any existing internal career-support arrangements

Choosing the right professional

Choose a provider whose programme matches the career objective. Ask how participant information is protected and distinguish coaching from clinical support or employment-law advice.

Important considerations

  • Sponsor reporting may be broader than participants expect
  • Programme goals may need adjustment for different participant needs

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