FixThatNow

UX and UI design — Web designer — Professionals

UX/UI leads suit providers who can connect user tasks to evidence and testable design decisions. They should state research limits, include relevant accessibility considerations and coordinate with developers without presenting a prototype as proof of production usability.

Service scope

Research and design of how people complete tasks through an interface, including information structure, interaction behaviour and visual components. UX research, interface design, accessibility evaluation and development are separate activities that may be combined but should not be reduced to a collection of attractive screens.

What is normally included

  • User-task and journey assessment
  • Interaction and interface design
  • Prototyping
  • Usability and accessibility review planning

What is not included

  • Guaranteed conversion uplift
  • User research invented without participants or evidence
  • Accessibility certification from a prototype alone

Qualification checks

  • Identify real user tasks
  • Review research quality
  • Define evaluation methods
  • Establish accessibility requirements
  • Agree implementation handover

Quote guidance

Separate research, journey mapping, interface design, prototyping and evaluation. State participant recruitment and testing assumptions, and distinguish a heuristic review from original user research rather than treating them as equivalent deliverables.

Lead risks

  • Access to users may be unavailable
  • The issue may be a business-process problem
  • Development limitations may constrain the proposed design

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