FixThatNow
Energy-certificate reassessment advice — Energy performance certificate adviser
Describe what has changed since the previous assessment or which recorded feature appears incorrect. Provide the current certificate and supporting installation evidence so the adviser can distinguish a genuine reassessment case from an expectation that a new document will automatically show improvement.
Service scope
Advice on whether and how to obtain a new energy assessment following building changes, missing documentation or concerns about an existing result. An evidence review, a complaint about an assessment and a new certificate commission are distinct processes and should not be treated as automatic rating upgrades.
What is normally included
- Review of existing assessment information
- Identification of relevant changes and evidence
- Scoping of a new assessment or clarification request
What is not included
- A guaranteed higher rating
- Alteration of an existing result without the relevant assessment process
Typical tasks
- Review the existing certificate
- Identify documented building changes
- Separate factual queries from new assessment needs
- Clarify the appropriate follow-up process
- Define any reassessment commission
What to include in your brief
- Current certificate
- Description of changed features
- Installation or construction evidence
- Specific concern with the existing result
- Reason and timing for review
Choosing the right professional
Ask how the adviser will assess the usefulness of your evidence before commissioning another survey. Where the issue is an alleged error, establish the appropriate clarification route rather than paying for repeated certificates with no clear purpose.
Important considerations
- Not every upgrade changes a rating
- Unsupported changes cannot simply be entered as verified facts
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