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User-experience and interface design — Graphic designer
A customer may need a clearer website or application journey rather than just a new visual style. Describe the users, tasks and existing product constraints so the designer can define research, interaction and visual deliverables and identify what must later be tested or implemented by others.
Service scope
Design work on how users navigate and interact with a digital product, including agreed research, flows, wireframes or interface layouts. It is not limited to decorative graphics and does not automatically include software implementation, security testing or accessibility certification.
What is normally included
- User and task clarification
- Interaction flows and interface design
- Prototypes and developer handoff where agreed
What is not included
- Production software development by default
- Guaranteed usability or conversion improvements
- Accessibility certification from design files alone
Typical tasks
- Clarify user tasks and product goals
- Review existing flows and constraints
- Develop information and interaction structure
- Create agreed wireframes or prototypes
- Prepare interface specifications and handoff notes
What to include in your brief
- Product type
- User groups and key tasks
- Existing screens or research
- Research versus visual-design scope
- Development and accessibility requirements
Choosing the right professional
Ask which parts of UX research, interaction design and UI production the provider actually covers. Review evidence of usable flows and handoff, clarify testing and accessibility work and avoid equating a polished prototype with a complete, compliant live product.
Important considerations
- A design may not match technical constraints
- Research access may be limited
- Accessibility and usability need implementation and testing as well as visuals
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