FixThatNow

Roofer

A customer may need a roofer because of a leak, storm damage, deteriorated coverings, planned replacement or a flat-roof waterproofing problem. Useful requests describe roof type, building height, access, visible damage, internal signs of moisture and the affected area, supported by safe ground-level or loft photographs rather than risky self-inspection.

Service scope

Roofing services cover inspection, repair, replacement and weatherproofing of pitched and flat roofs, together with associated details such as flashings, gutters, underlay and insulation. Scope depends on roof type, height, access, materials and whether damage is visible or concealed.

What is normally included

  • Inspecting and repairing roof damage
  • Replacing or renewing roof coverings
  • Repairing flashings, gutters and edge details
  • Improving underlay or roof insulation where part of the roof scope
  • Repairing or waterproofing flat-roof systems

What is not included

  • Unsafe customer roof inspection
  • Structural engineering beyond the roofer's agreed scope
  • Interior repairs unrelated to the roof defect

Typical tasks

  • Trace and repair roof leaks
  • Replace tiles, slates or other coverings
  • Renew flashings and roof-edge details
  • Repair gutters and roof drainage components
  • Waterproof or repair flat roofs

What to include in your brief

  • Roof type and approximate size
  • Building height and access conditions
  • Photos taken safely from ground or inside the loft
  • Location and history of leaks or damage
  • Known age, material and previous repair history

Choosing the right professional

Select a roofer with experience in the relevant roof system and with a clear plan for access and inspection. Ask what can be confirmed from the initial information, what requires on-site investigation, whether scaffolding or other access equipment is included, and how hidden damage will be handled if discovered.

Important considerations

  • Roof work involves fall risk and should not rely on unsafe customer inspection
  • Water ingress can travel away from the visible internal stain
  • Weather and access requirements can delay work

Explore FixThatNow

Describe the work, choose the service and location, and receive relevant responses.