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Urgent chimney-service assessment — Chimney sweep
State the concern and whether emergency services or another professional have already attended. For immediate fire or suspected carbon monoxide danger, seek local emergency help rather than waiting for offers; after that, provide the incident history and any restrictions on appliance use.
Service scope
Urgent professional attendance for a chimney problem after any immediate emergency has been addressed. Fire, suspected carbon monoxide exposure and serious structural danger are not ordinary marketplace bookings; this service concerns the subsequent scoped assessment, stabilisation or referral by an appropriate specialist.
What is normally included
- Triage of the reported issue
- Prioritised professional assessment when safe
- Definition of follow-up inspection or repair
What is not included
- Guaranteed emergency response through a marketplace
- Instructions to continue using a suspect chimney
Typical tasks
- Clarify the reported incident
- Establish the appropriate specialist
- Review prior attendance records
- Assess the installation within agreed limits
- Document restrictions and next steps
What to include in your brief
- Incident description
- Emergency-service or professional advice received
- Appliance and flue details
- Current access conditions
- Required attendance and follow-up
Choosing the right professional
Confirm competence for the reported problem, likely attendance arrangements and the initial assessment charge. A provider should explain what can be evaluated on the visit without guaranteeing immediate repair or safe reuse before necessary checks.
Important considerations
- A cleaned or visually intact chimney may still require post-incident assessment
- Urgent attendance does not establish repair completion
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