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Carpet cleaning — Cleaning
Book carpet cleaning when traffic areas, spills or general soiling need attention beyond vacuuming. State the material where known, approximate areas and stain history; the number of rooms alone does not describe stairs, furniture coverage or unusual fibres.
Service scope
Carpet cleaning removes soil from fitted carpets and agreed rugs using a method suited to the fibre, backing and installation. It distinguishes routine soil extraction from stain treatment, carpet repair and damage caused by water or a failed backing.
What is normally included
- Cleaning fitted carpet areas
- Treatment of agreed spots after assessment
- Cleaning stair carpet and accessible edges
What is not included
- Guaranteed removal of every stain
- Repairing stretched carpet, damaged backing or worn pile
Typical tasks
- Inspect carpet construction and condition
- Remove loose dry soil
- Assess stains and previous treatments
- Clean agreed carpet areas with a suitable process
- Explain drying and furniture-replacement precautions
What to include in your brief
- Room areas and stair quantities
- Fibre or manufacturer information
- Stain and odour history
- Furniture that will remain in place
- Access to water, power and ventilation
Choosing the right professional
Ask how the provider checks the carpet’s suitability for the proposed method and what furniture will be moved. Discuss realistic stain improvement separately from general cleaning rather than accepting a guaranteed as-new result.
Important considerations
- Unsuitable treatment can affect fibres, dyes or backing
- Permanent wear and staining can remain after cleaning
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