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Broken glass repair and replacement — Glazier
Describe the broken window, door or panel, whether pieces remain in the opening and whether people can safely avoid the area. Do not handle loose shards or lean against damaged glass for a photograph. The glazier should first establish immediate protection needs and the replacement specification.
Service scope
Assessment and making good of a building-glass breakage, normally by safely removing damaged glazing and fitting a correctly specified replacement. The service distinguishes temporary protection from a completed replacement and does not promise to restore a cracked pane's original strength with a cosmetic repair.
What is normally included
- Breakage assessment
- Agreed temporary protection
- Replacement of damaged glazing
What is not included
- Customer removal of hazardous shards
- Guaranteed invisible repair of cracked building glass
Typical tasks
- Assess the damaged opening
- Identify immediate protection needs
- Determine suitable replacement glazing
- Remove and replace glass professionally
- Check the repaired opening and clear the agreed work area
What to include in your brief
- Location of the breakage
- Type of window or panel
- Safe photographs and approximate size
- Whether the opening is exposed
- Access and temporary-protection needs
Choosing the right professional
Ask whether the first visit provides temporary securing, measurement or a completed replacement. Confirm how the correct glass type will be identified and whether disposal and return attendance are included; a boarded opening is not a finished glazing repair.
Important considerations
- Cracked glass may remain unstable even when held in its frame
- The cause of breakage may need investigation to avoid a repeated problem
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