FixThatNow
Senior move — Removal company — Professionals
These moves need clear authority, sensitive communication and a defined assistance package. Providers should plan the pace and handover around the customer's instructions, and refer care, health or safeguarding questions to the appropriate support professionals.
Service scope
A household relocation organised around an older customer's stated preferences, belongings and practical support needs. Extra time for sorting, familiar room arrangements and coordinated handover may be included, but moving services do not replace care or medical transport.
What is normally included
- Customer-led move planning
- Agreed sorting and packing assistance
- Placement of belongings for an organised arrival
What is not included
- Decisions about belongings without the customer's authority
- Personal care or medication management
Qualification checks
- Confirm authority for instructions
- Document keep and disposal decisions
- Identify essentials travelling separately
- Review destination access
- Define packing and unpacking assistance
Quote guidance
Price the agreed sorting, packing and settling-in tasks separately from transport. Allow for an appropriate survey and explain additional visits; do not add an age-based premium or assume that relatives can authorise disposal.
Lead risks
- Changing disposal decisions can alter volume and labour
- Undocumented family instructions can cause disputes
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