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Letting-agent services — Estate agent — Professionals
Letting agents should confirm instruction authority, property jurisdiction and service scope before marketing. Establish who handles each check and ongoing task, with secure applicant data and clear escalation for legal or technical matters.
Service scope
Agency support for an owner or authorised landlord seeking to let a property, with tenant-finding, setup and continuing management defined separately. Local rental duties and permissible fees differ; appointing an agent must not be described as removing every landlord responsibility.
What is normally included
- Rental marketing and enquiries
- Agreed applicant and tenancy coordination
- Defined ongoing management if included
What is not included
- Guaranteed rental income
- Universal tenancy or fee rules
- Legal possession action automatically included
Qualification checks
- Confirm landlord authority
- Identify local service requirements
- Define tenant-find versus management
- Agree data and access procedures
- Specify fees and ongoing responsibilities
Quote guidance
Separate marketing, setup, rent administration and management charges. State payment triggers and excluded inspections or legal work without promising occupancy, rent collection or a particular tenant outcome.
Lead risks
- The property may not be ready to let
- Existing tenants can affect access and timing
- The customer may expect management from a tenant-find package
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