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Graffiti removal from facades — Facade cleaner — Professionals

Graffiti enquiries require balancing appearance with substrate preservation. Providers should identify the medium, check existing protection and distinguish removal from repainting or future anti-graffiti treatment in both the method and quotation.

Service scope

Assessment and removal or reduction of unwanted graffiti from an identified exterior surface using a compatible treatment. The medium, substrate and any previous protective coating influence the approach; complete removal without a trace cannot be assumed.

What is normally included

  • Assessment of graffiti medium and substrate
  • Agreed removal trials
  • Specified cleaning and result review

What is not included

  • Guaranteed elimination of every shadow or stain
  • Automatic repainting or application of anti-graffiti coatings

Qualification checks

  • Identify material and finish
  • Review graffiti medium and age if known
  • Check prior treatments
  • Agree trial and finish limits
  • Confirm site access and protection needs

Quote guidance

Price the assessed area and treatment, including trials and cleanup. Offer repainting or protective coatings only as separately specified options, and record the accepted limitations rather than promising a universally invisible repair.

Lead risks

  • The substrate may be more sensitive than the graffiti appears
  • Attempts made before inspection can complicate treatment

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