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Short-notice property viewing coordination — Estate agent — Professionals

Providers should confirm authority, access and timing before accepting a viewing task. Distinguish coordination from representation or survey work and retain the overlap with service.r0678 for editorial review.

Service scope

Coordination of a property viewing requested on a tight schedule, subject to authorised access and the relevant agent or occupant's agreement. This concept overlaps Emergency viewing in the Buying agent branch and is not an emergency-access or inspection service.

What is normally included

  • Checking viewing availability
  • Coordinating authorised access
  • Agreed viewing attendance support

What is not included

  • Guaranteed immediate access
  • Entry without permission
  • Building survey or purchase approval

Qualification checks

  • Verify the enquirer's role
  • Confirm access permission
  • Establish appointment details
  • Define attendance and reporting scope
  • Check cancellation arrangements

Quote guidance

State coordination, travel, attendance and any reporting charges separately. Do not charge for a guaranteed access outcome before permission is confirmed, and distinguish short-notice fees from ordinary agency charges.

Lead risks

  • The access contact may not be available
  • The property may be occupied
  • The client may expect a technical inspection

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