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Short-notice property viewing coordination — Estate agent — Professionals
Providers should confirm authority, access and timing before accepting a viewing task. Distinguish coordination from representation or survey work and retain the overlap with service.r0678 for editorial review.
Service scope
Coordination of a property viewing requested on a tight schedule, subject to authorised access and the relevant agent or occupant's agreement. This concept overlaps Emergency viewing in the Buying agent branch and is not an emergency-access or inspection service.
What is normally included
- Checking viewing availability
- Coordinating authorised access
- Agreed viewing attendance support
What is not included
- Guaranteed immediate access
- Entry without permission
- Building survey or purchase approval
Qualification checks
- Verify the enquirer's role
- Confirm access permission
- Establish appointment details
- Define attendance and reporting scope
- Check cancellation arrangements
Quote guidance
State coordination, travel, attendance and any reporting charges separately. Do not charge for a guaranteed access outcome before permission is confirmed, and distinguish short-notice fees from ordinary agency charges.
Lead risks
- The access contact may not be available
- The property may be occupied
- The client may expect a technical inspection
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