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Air-conditioning services — Professionals

Providers should establish whether a lead concerns comfort design, installation or an existing fault before committing to equipment. Review the room use and site interfaces, identify relevant qualifications for the market and system, and explain the limits of remote sizing.

Service scope

Assessment, installation, maintenance and repair of a specified air-conditioning system for indoor comfort. System sizing, indoor and outdoor equipment, condensate arrangements, electrical supply and refrigerant work are distinct parts of the scope; comfort cooling does not automatically provide fresh-air ventilation or specialist process cooling.

What is normally included

  • System and room-use assessment
  • Installation or servicing scope
  • Controls and user handover

What is not included

  • Guaranteed running-cost savings
  • Refrigerant or electrical work by unqualified persons

Qualification checks

  • Confirm intended room use
  • Identify existing system
  • Review indoor and outdoor locations
  • Allocate electrical and refrigerant responsibilities
  • Distinguish ventilation requirements

Quote guidance

Separate assessment, equipment, installation routes, controls and commissioning. State what is assumed about electrical supply, condensate disposal and access, and avoid presenting a unit price as the complete installed cost before the site has been checked.

Lead risks

  • Customers may expect ventilation from recirculating cooling equipment
  • A room-area estimate can omit important use and site factors

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